Within the Angers Loire Métropole smart territory, the NextCity platform is used daily to orchestrate the operation, maintenance, and monitoring of urban equipment.
In a context of centralized, interconnected, and demanding management, it structures operations, coordinates stakeholders, and ensures service continuity across the entire territory.
Launched in 2018, the Angers Loire Métropole smart territory project is part of a strong digital and ecological transformation of the area, with a clear ambition: to improve infrastructure management and service quality.
Today, more than 70,000 pieces of equipment are managed remotely from a supervision center, illustrating the level of industrialization of the system.
The smart territory relies on a centralized management logic, enabling:
NextCity is used in this center as an operational tool to organize and monitor field activities.
NextCity structures and orchestrates field operations in direct connection with the operations teams and the various stakeholders of the territory.
NextCity enables the creation and maintenance of a precise and structured repository of all the territory's equipment. This activity is carried out by the design office teams integrated with the operator, who ensure the quality, consistency, and continuous updating of data.
The platform allows for:
This knowledge forms the foundation of all operations.
It directly influences:
Data is made available to operational teams to ensure reliable and contextualized operation.
The gains were observed in the first years of the project, by comparing the volumes of interventions required, processing capacity, and reduction in operational delays.
Teams, service providers, and tools work together with a shared vision of operations.
Interventions are better organized and prioritized, accelerating their handling and execution.
Data is continuously updated to monitor activity and make immediate decisions.
Information is centralized, structured, and updated directly from the field.
Operations are monitored continuously, with efficient management of incidents and on-call duties.
"Since 2020, we have been using NextCity for the operation and maintenance of public lighting in Angers Loire Métropole.
The platform has become a true pillar in our organization: tracking interventions, traceability, equipment management—everything is centralized and optimized.
What makes the difference? The Effect Software team, always attentive, responsive, and proactive.
Thanks to their support, we have been able to evolve the tool to fully adapt it to the realities of the field. A smooth, constructive, and effective collaboration.
A big thank you to the entire team for this joint work."